Privacy contact
For questions about this policy and your data, contact TEI MC using the phone, email or contact form listed on the Contact page for your country. State that your request concerns privacy and identify the data or previous enquiry it relates to.
What we process and why
When you send an enquiry, we process the details you provide, such as your name, contact details, company information and message, to respond, prepare a quotation or arrange service. Please provide only information needed for your request. Technical providers may process your IP address, access time and browser information to deliver and protect the website.
Legal basis
We use enquiry data to respond, prepare quotations and take steps at your request before entering a contract. Business communications and website security may rely on legitimate interests, while some records are retained to meet legal obligations. Where processing relies on consent, you may withdraw it without affecting the lawfulness of earlier processing.
Forms, maps and service providers
The contact form uses Jotform and location maps use Google Maps. These services receive information needed to load and use their features. Submitted form data is available to TEI MC and processed through Jotform.
Retention
We retain data for as long as needed to handle the enquiry and fulfil the purpose for which it was provided. Retention depends on the nature of the enquiry, any contractual relationship and applicable legal obligations. You can contact us for information about retention of data from your particular enquiry.
Your rights
Subject to applicable law and conditions, you may request access, rectification, erasure, restriction or portability, or object to processing. Send requests to the contact above. You may also complain to the competent data protection authority.
Changes
The current policy is available on this page. The text may be updated when website features or data processing practices change. Last updated: 14 October 2026.
